Security Deposit Refund Policy
Last updated: October 27, 2026. This document specifies the exact terms under which the ₹499 refundable security deposit is refunded to sales executives.
Key Summary at a Glance
1. Purpose of the Security Deposit
The ₹499 security deposit is collected to verify applicant authenticity, deter duplicate/fraudulent registrations, reserve geographical territory quotas across Uttar Pradesh, and offset preliminary onboarding administrative costs. It does not constitute a fee for membership, an investment, or a lottery entry.
2. Eligibility Criteria for 100% Refund
A registered sales executive is entitled to a full 100% refund of ₹499 under the following conditions:
- The executive has an active, approved Agent ID.
- The executive refers at least one (1) new applicant using their official personal referral link.
- The referred applicant completes their ₹499 deposit and is officially approved by an administrator after bank statement reconciliation.
- Neither the referring nor referred account has been flagged for fraud, duplicate UTR submission, or self-referral abuse.
3. Payout Method and Timeline
Refunds are dispatched exclusively via UPI transfer to the UPI ID provided in the agent's profile. Once the qualifying referred agent is approved, the system transitions the refund request status to APPROVED, and the accounts desk initiates payment within 24 to 48 business hours. A transaction reference (UTR) is logged in the agent's dashboard as irrevocable proof of settlement.
4. Application Rejection & Refund
In the event that an applicant's initial registration is rejected by the company during administrative review due to territory saturation, duplicate submission, or administrative disqualification, the deposited ₹499 is refunded back to the originating bank account or UPI ID within 5 to 7 business days, provided the deposit was legitimately received in the company account.
5. Anti-Fraud & Non-Eligibility Clauses
Refunds will NOT be granted under the following circumstances:
- •Submission of fraudulent, forged, or stolen 12-digit UTR numbers.
- •Self-referrals created using fake names, burner numbers, or identical bank accounts.
- •Voluntary abandonment of the sales role prior to meeting the single verified recruit qualification.
6. Grievances and Inquiries
If your refund has been approved but not received within 48 hours, or if you have queries regarding your transaction reconciliation, please submit a ticket through our Support & Grievance Portal quoting your 8-character Agent ID and Application Reference.